Shipping policy

Delivery Policy

Gaffney IT Solutions sells professional services. Nothing in this store is shipped, and no shipping charge is applied at checkout. You will not be asked for a mailing address.

How services are delivered

Work is performed remotely. Scheduled sessions are delivered by screen-sharing or phone. Project deliverables — websites, store configurations, booking and payment setups, documentation — are delivered inside the accounts and systems you designate, with a written handoff by email.

Timing

• Remote Tech Help — 60-Minute Session: we contact you within one business day of purchase to schedule. Most sessions happen within two business days.
• After-Hours Remote IT Support: scheduled by arrangement, outside standard business hours.
• Business Booking & Payment Setup: typically delivered within 5 to 7 business days of receiving access.
• Shopify Starter Store — Up to 10 Products: typically delivered within 10 to 14 business days of receiving access and product content.

Timelines begin when we have the access and materials an engagement needs, and are confirmed in writing before work starts.

Scheduling

Standard scheduling runs Monday through Thursday, and Friday mornings. We do not schedule or deliver work from Friday sundown through Saturday sundown, Eastern Time.

Questions

Email josh@gaffneyits.com or call (912) 386-1055.