Remote Tech Help
One device. One primary issue. Up to 60 minutes of focused, one-to-one support.
$99.00per session
- Computer and Microsoft 365 troubleshooting
- Plain-English guidance
- A clear next-step recommendation
TECH SUPPORT and DIGITAL SETUP
Less tech stress. More forward motion.
Less time fighting technology. More time moving forward. Practical IT help and online business tools, with clear scope and personal support.
20+ years of IT experience
CHOOSE YOUR NEXT STEP
Expert help. Clear pricing.
Start with the support you need today. We confirm your requirements and availability before you pay.
Booking and Payment Setup
Give customers a straightforward way to find you, book your service, and pay online.
$497.00one-time
- One mobile-friendly landing page
- One appointment type, calendar, payment link and form
- Testing and owner handover
Shopify Starter Store
A focused online store built around your products and a tested checkout experience.
$997.00one-time
- Free-theme setup and up to 10 products
- Collections and navigation
- Checkout testing and owner training
After-Hours IT Support
Scheduled remote support when your work extends beyond the usual business day.
$299.00two-hour minimum
- Two-hour minimum session
- Confirm availability before purchasing
- Additional time by prior agreement
Prices in USD. Platform subscriptions, domains, paid apps, and processing fees are separate. Extra work requires an agreed quote.
SIMPLE FROM THE START
You bring the goal. We handle the setup.
- 01
Tell us what you need
Share your issue or business goal using the form below.
- 02
Agree on the details
We confirm scope, availability, price, and third-party costs before payment.
- 03
Get it working
We complete the agreed work and walk you through what comes next.
Gaffney ITS
Real experience. Human explanations.
Gaffney ITS helps individuals and small businesses use technology with confidence. Drawing on more than 20 years of IT experience, we focus on practical solutions and clear communication.
A few things to know
Do I need to pay before we talk?
No. Start with an inquiry. We confirm service fit, scope, and scheduling before payment.
Is everything delivered remotely?
These packages are delivered remotely. Computer support requires a working internet connection. Hardware repairs, data recovery, and on-site visits are outside these packages.
What if my project needs more work?
We explain what is outside the package and agree on a separate quote before doing extra work. A support session does not guarantee that every issue can be resolved.
LET'S GET STARTED
What can we help you with?
Tell us a little about your goal. We'll follow up to discuss fit, scope, and scheduling.
Josh@gaffneyits.com ↗No services or payments from Friday sundown through Saturday sundown, Eastern Time.